Payment Policies
For buying info or questions
see How to Order
We accept: Cash, Money Order, MasterCard/Visa or Personal
Check (if you don't mind waiting for shipping until it
clears).
Please phone us at 781-447-4520 or FAX to 781-447-0523 with
your order.
We do not take credit card #'s over the Internet as we find
that most people want to ask questions and talk shop before
buying anyway. And we like the personal contact, too.
Return Policies
NEW
GOODS: Returns of NEW merchandise are subject to 20%
restocking fee except where manufacturer's warrantee applies.
USED GOODS: exact descriptions of pre-owned merchandise will
let you feel confident of what you're buying. USED ITEMS -
claimed defective item must be reported to us by telephone
(781-447-4520) or Email within 10 days of our shipping and
received back to us within 7 days from the initial complaint
and must be found to be defective as described in the initial
complaint upon our return receipt. 100% refund applies to
above conditions minus 20% restocking fee. (sorry for sounding
so legal)
NO RETURNS
ON CUSTOM/SPECIAL ORDERS or CONSIGNED ITEMS.
Shipping Policies
All orders shipped via United States Postal
Service Priority Mail (Insured) unless specifically requested
otherwise. We will inform you of expected S&H cost upon
ordering. All orders are shipped next day (if from stock) or
immediately upon availability (if special order or for
repair/custom work). We cannot be responsible for damage
during shipping, but will insure with the carrier. Personal
check orders shipped upon clearing of check.
Special Order Policies
We will request a 50% down-payment on items that must
be special-ordered from the manufacturer/supplier. This may be
paid by cash, check or by credit card prior authorization.
We
thank you for your understanding in this. |
